Our people are our greatest asset

Current job openings

Kindly send your resume to this email address recruitment@intelassist.net

Collections Specialist


  • Supervise assigned accounts to identify unresolved debts
  • Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts
  • Oversee all monthly payments and refunds
  • Research and implement effective collection techniques
  • Create monthly credit records
  • Use software to keep detailed notes regarding conversations with customers and outcomes
  • Respond to client account queries in a timely and professional manner


  • College diploma or equivalent qualification required
  • A minimum of 2 years’ experience in outbound collections
  • Can speak and understand Spanish language
  • Sales experience a plus
  • Must have prior outbound collections experience with U.S customers
  • Strong understanding of billing and collection processes
  • Outstanding communication and interpersonal skills
  • Highly-skilled in negotiation
  • In-depth knowledge of laws and policies related to debt collection

Have any questions?

Thank you for your interest in Intelassist's services. Please provide the following information about your business needs.
You should receive a response within 24 to 48 hours. Thank you!