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Current job openings

Kindly send your resume to this email address recruitment@intelassist.net



Collections Specialist

Responsibilities:

  • Supervise assigned accounts to identify unresolved debts
  • Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts
  • Oversee all monthly payments and refunds
  • Research and implement effective collection techniques
  • Create monthly credit records
  • Use software to keep detailed notes regarding conversations with customers and outcomes
  • Respond to client account queries in a timely and professional manner

Requirements:

  • College diploma or equivalent qualification required
  • A minimum of 2 years’ experience in outbound collections
  • Can speak and understand Spanish language
  • Sales experience a plus
  • Must have prior outbound collections experience with U.S customers
  • Strong understanding of billing and collection processes
  • Outstanding communication and interpersonal skills
  • Highly-skilled in negotiation
  • In-depth knowledge of laws and policies related to debt collection


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